News

Quantifying mobile cost saving potentials

In the hotel industry, smartphone usage started with loyalty apps. It was a device to reach out to guests, get closer to them and improve the overall experience for a stay. Guest convenience, branding and potential cost savings are usually key drivers for the chain’s decisions. 
It was therefore no surprise that hotels started to

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News

Galaxy Macau opens

Galaxy Entertainment Group one of Asia’s leading gaming and entertainment corporations, has opened the doors on the highly anticipated and greatly expanded Galaxy Macau resort and theBroadway Macau. Dr. Lui Che-woo, chairman of Galaxy Entertainment Group,  speaking at the press conference for the opening of the new chapter of Galaxy Macau and Broadway Macau, describes

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APAC air travel growth

Asia-Pacific is set to become the largest air travel market in the world and, by 2033, experts anticipate that 48% of global traffic will be to, from, or within the region.   To accommodate those staggering numbers, as many as 13,460 new airplanes will be needed.   Dr. Dinesh Keskar, senior VP of Asia-Pacific and

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Promoting emerging destinations

PATA challenges emerging destinations

The Pacific Asia Travel Association (PATA) is looking for new and emerging destinations to take part in the PATA CEO Challenge 2015 for an opportunity to win one of two advertising campaigns on TripAdvisor, each worth up to US$500,000. The two winning entries will work with TripAdvisor to develop and create digital marketing campaigns to

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Design

Amantaka pool terrace tea

Transformers

When designed with care and sensitivity, hotels made from converted buildings can offer unique experiences, discovers Rebecca Lo As travel becomes increasingly accessible, more travellers are seeking singular experiences. As a result, exotic hotels in far-flung destinations with all the creature comforts of a luxury resort are being developed to satisfy market demands. Yet, at

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Drink

coffee cup2

Flavour factor

Asian consumers are rapidly developing a mature coffee palate, demanding high quality and greater variety blends. Meanwhile the tea market is also becoming increasingly sophisticated. Daniel Creffield reports on trends Julie Vigneron, communication and marketing manager at the French Creations restaurant group in Hong Kong, says that when local people drink coffee it is much

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Equipment

Reliability; predictability and sustainability

Baking buddies

With the ability to reach high temperatures while offering consistency and stability, pizza ovens are in high demand at Italian and other restaurants. Although they represent a substantial investment, their long life spans and versatility often make them a worthwhile investment, says Michelle Cheng Despite its name, the pizza oven can do a lot more

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Food

Culinary Guide Cover Photo[1]

Selling US food to Asia

Brand USA, the destination marketing organisation for the US, has released Discover America: Great America Food Stories 2015, a   guide promoting the US as a top culinary destination for Asian travellers.  This culinary guide was produced in collaboration with the Diplomatic Culinary Partnership, which is a partnership between the US Department of State and

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Management

All staff of equal importance in the hospitality industry

Investing in back of the house

  By Kevin A. Goldstein HVS president energy & sustainability Hoteliers who invest in their back of the house equipment both reduce their utility costs and minimise the possibility of revenue disruption from failure of key building systems. This article summarises proven investment strategies in this area. Hotel owners routinely invest capital into the front

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Market Report

To be competitive requires differentiation in China

China Rising

Hotel operators need to differentiate their properties to stay competitive, Michael Taylor writes Domestic travel within China was strong last year, experiencing a 10% increase over the year before. Visitor arrivals declined by about 1%, and tourism spend dipped from US$51 million in 2013 to US$48 million. According to Hotelchatter.com, more than 30 high-end hotels

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New Products

Culinary Guide Cover Photo[1]

Selling US food to Asia

Brand USA, the destination marketing organisation for the US, has released Discover America: Great America Food Stories 2015, a   guide promoting the US as a top culinary destination for Asian travellers.  This culinary guide was produced in collaboration with the Diplomatic Culinary Partnership, which is a partnership between the US Department of State and

[continue reading…]

Technology

Quantifying mobile cost saving potentials

In the hotel industry, smartphone usage started with loyalty apps. It was a device to reach out to guests, get closer to them and improve the overall experience for a stay. Guest convenience, branding and potential cost savings are usually key drivers for the chain’s decisions. 
It was therefore no surprise that hotels started to

[continue reading…]