News

J W Marriott China opening

JW Marriott Hotels & Resorts continues to expand its luxury portfolio in China with the opening of the 228-room JW Marriott Hotel Zhejiang Anji. Located within the world-class Phoenix International Golf Course and close to Anji’s legendary bamboo forests, the property’s design celebrates its stunning natural surroundings and was designed in partnership with Karen Wang

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News

What Your Hotel Needs to Know about Guest Intelligence

As a hotelier, you work hard to juggle multiple departments and concerns at any given moment. From reservations to check-ins, housekeeping, revenue management and the well being of guests, you are under a lot of pressure to ensure your property is performing at peak service levels. Maintaining a consistent focus on smooth hotel operations makes

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Secret Passion4

A long time coming

Surveys reveal that as many as 64% of couples appreciate lovers’ accessories in the hotel room, and up to 41% see them as an incentive to book a hotel. Intimacy in hotels is a fact that can be turned into a business, says Secret Passion Europe, a company which offers “the world’s most elegant intimacy

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Chef Wong Wing-chee, Australia minister for agriculture, food and fisheries Leon Bignell and chef Nigel Rich

HK theme park launches South Australian food festival

To celebrate Ocean Park’s newest attraction – ‘Adventures in Australia’, headlined by the arrival of eight southern koalas, the famous Hong Kong theme park is launching a series of food and beverage promotions. A collection of over 30 wines selected from nine wine regions of South Australia will be introduced to visitors at Ocean Park,

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Design

Amantaka pool terrace tea

Transformers

When designed with care and sensitivity, hotels made from converted buildings can offer unique experiences, discovers Rebecca Lo As travel becomes increasingly accessible, more travellers are seeking singular experiences. As a result, exotic hotels in far-flung destinations with all the creature comforts of a luxury resort are being developed to satisfy market demands. Yet, at

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Drink

coffee cup2

Flavour factor

Asian consumers are rapidly developing a mature coffee palate, demanding high quality and greater variety blends. Meanwhile the tea market is also becoming increasingly sophisticated. Daniel Creffield reports on trends Julie Vigneron, communication and marketing manager at the French Creations restaurant group in Hong Kong, says that when local people drink coffee it is much

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Equipment

Reliability; predictability and sustainability

Baking buddies

With the ability to reach high temperatures while offering consistency and stability, pizza ovens are in high demand at Italian and other restaurants. Although they represent a substantial investment, their long life spans and versatility often make them a worthwhile investment, says Michelle Cheng Despite its name, the pizza oven can do a lot more

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Food

Culinary Guide Cover Photo[1]

Selling US food to Asia

Brand USA, the destination marketing organisation for the US, has released Discover America: Great America Food Stories 2015, a   guide promoting the US as a top culinary destination for Asian travellers.  This culinary guide was produced in collaboration with the Diplomatic Culinary Partnership, which is a partnership between the US Department of State and

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Management

All staff of equal importance in the hospitality industry

Investing in back of the house

  By Kevin A. Goldstein HVS president energy & sustainability Hoteliers who invest in their back of the house equipment both reduce their utility costs and minimise the possibility of revenue disruption from failure of key building systems. This article summarises proven investment strategies in this area. Hotel owners routinely invest capital into the front

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Market Report

To be competitive requires differentiation in China

China Rising

Hotel operators need to differentiate their properties to stay competitive, Michael Taylor writes Domestic travel within China was strong last year, experiencing a 10% increase over the year before. Visitor arrivals declined by about 1%, and tourism spend dipped from US$51 million in 2013 to US$48 million. According to Hotelchatter.com, more than 30 high-end hotels

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New Products

Culinary Guide Cover Photo[1]

Selling US food to Asia

Brand USA, the destination marketing organisation for the US, has released Discover America: Great America Food Stories 2015, a   guide promoting the US as a top culinary destination for Asian travellers.  This culinary guide was produced in collaboration with the Diplomatic Culinary Partnership, which is a partnership between the US Department of State and

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Technology

New guest engagement platform

Revinate announces inGuest™    With inGuest, hotels can maximise revenue by knowing their guests, anticipating their needs and executing precisely targeted marketing campaigns, says Singapore – Revinate, the San Francisco-based technology company, which has announced that inGuest is available for hotels in the Asia-Pacific region. “inGuest increases guest satisfaction and revenue by improving the way hoteliers

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